Darren and Jodi's Success

Woman in black floral jacket and pants stands on a brick sidewalk next to a building.
Man in pink shirt sits in blue chair in front of United Way sign.

From Florida to Chattanooga: How Goodwill Helped Darren and Jodi Restart Their Careers

When Darren and Jodi made the decision to leave their longtime Florida home to help care for Jodi’s aging parents in Chattanooga, they never imagined how challenging the transition would be.


They started their new adventure by buying a house in Chattanooga. Darren turned in his notice at his job at the United Way in Fort Myers, and Jodi resigned from her role as an Executive Vice President at a wealth management company.

“We thought we would have no problem finding new jobs. We're both experienced in so many things,” said Jodi.


Despite their impressive resumes and years of experience, weeks turned into months of job searching. The stress was mounting. Jodi shared her concerns with her friend in Florida, who reminded her that Goodwill offers free career assistance.

Darren and Jodi visited the Goodwill Opportunity Center in East Brainerd. When they arrived, Opportunity Center Manager, Taryn, discussed their situation with them. She helped them update their resumes and connected them with resources and job leads tailored to their skills.


Soon after, Darren accepted a job as Operations Manager at the United Way of Greater Chattanooga, and Jodi accepted a job as a Client Business Advisor with Unum.


“I really enjoyed having the opportunity to help the Phillips family,” said Taryn, Goodwill Opportunity Center Manager. “At Goodwill, we know that career transitions can be overwhelming, especially when relocating to a new city. Our goal is to provide personalized support, whether it’s resume assistance, job leads, or confidence-building, free of charge, so that each person we help can move forward with hope and opportunity.”


Darren And Jodi's Success is a testament to how the right support at the right time can turn uncertainty into opportunity.


“I am positive that all of the guidance we received at the Goodwill Opportunity Center is what made the difference,” said Jodi. “Now we tell people we know who are job hunting to go to Goodwill.”

July 15, 2026
Goodwill Industries of the Greater Chattanooga Area is hosting a forklift operator training course in conjunction with Sunbelt Rentals on Tuesday, July 28, through Thursday, July 30. The class will be held at the Goodwill Opportunity Campus, 6104 Preservation Dr. in Chattanooga. The three-day boot camp training is provided in partnership with the Tennessee Department of Human Services Division of Rehabilitation Services/Vocational Rehabilitation. The course includes American National Standards Institute (ANSI) classes 1, 4, and 5 warehouse forklift operator certification and career readiness training. In addition to these types of training opportunities, the Goodwill Opportunity Campus and the two Opportunity Centers in Dalton and East Brainerd provide free employment services such as career assessments, job search support, employment readiness assistance, digital skills training, financial and nutritional education and resume and interview preparation. "Hosting these training events is just one way we contribute to our community," said Rachel Inman, vice president of Mission Services. "At Goodwill, we are dedicated to offering resources that support individuals in their job search and future career growth." Officials said, "Since 1923, Goodwill Industries of the Greater Chattanooga Area has been helping people access the training and resources needed to secure competitive jobs. Goodwill Opportunity Centers are located in Dalton, East Brainerd and Chattanooga. The revenue generated from Goodwill’s 17 local stores directly funds education, training and employment services in the region, serving 23 counties across Georgia and Tennessee. Visit www.goodwillchatt.org to learn more. " The deadline to register is July 23. The cost for non-vocational rehabilitation participants is $186. For more information or to register, contact Cornisha Espey at 423-634-2935 or cornisha.m.espey@tn.gov. Read More Here .
July 8, 2026
From News 12: Goodwill Industries of the Greater Chattanooga Area has officially opened its newest retail store in southeast Cleveland. The new location is at 2010 Broomfield Road Southeast in the former Fresh ’N Low building. It includes a retail store, a Donation Xpress Center, and space for a future Goodwill Opportunity Center. The 15,000-square-foot facility created 20 new jobs and drew large crowds for Thursday’s grand opening. Revenue from the store helps fund workforce development programs that assist people facing barriers to employment. The future Opportunity Center will provide free career search assistance, employment readiness services, and workforce development resources for the community. Goodwill’s existing Cleveland store on Paul Huff Parkway will remain open. Read more here .
July 8, 2026
CLEVELAND, Tenn. ( WDEF ) – A former grocery store in Southeast Cleveland has been given new life as Goodwill Industries of the Greater Chattanooga Area officially opened its newest location Thursday. The new store, located at 2010 Broomfield Road SE in the former Fresh ‘N Low building, includes a Goodwill retail store, a Donation Xpress Center and dedicated space for a future Goodwill Opportunity Center. The more than 15,000-square-foot facility created 20 new jobs and expands Goodwill’s presence in Bradley County. Community members began lining up before the doors opened, with crowds stretching deep into the parking lot as the Bradley County Chamber of Commerce joined Goodwill representatives for a ribbon cutting ceremony. Among the first shoppers through the doors was Calvary Cameron, who said he was impressed not only by what he found inside, but by the atmosphere created by employees. “I was just trying to find me a good pair of sweatpants and I did find that actually and I felt like it was just like good energy coming through,” Cameron said. “I feel like all the employees did a good job about that.” The strong turnout did not surprise Goodwill leaders, who said the community’s response reflected years of support for the nonprofit’s mission. “I have to live in the town and I had no doubt people would show up and man did they ever show up,” said Jim Staley, Chief Operating Officer for Goodwill Industries of Greater Chattanooga. “About 7:30 we probably had 30 or 40 people in line. By the time we opened up it wrapped all the way back to the street. It’s been nothing but excitement. People are in the store finding great finds and we are so excited because we get to invest this back in the community with services.” Revenue generated through Goodwill stores helps fund programs designed to assist people facing barriers to employment. The organization operates stores and workforce development services across Southeast Tennessee and Northwest Georgia. Transforming the former grocery store into a new Goodwill location took months of work. Construction crews spent their final hours preparing the site for opening day. “Being in construction I guess the reward is seeing the end product and seeing how it looks,” said Mike Bosinger, owner of Main Street Builders and a construction partner on the project. “We’re very detail oriented. Everything’s in the finish and so we were out here till late last night, last minute, blowing down the parking lot and pressure washing and detailing on the inside of the store.” Once the doors opened, shoppers quickly spread throughout the building searching for bargains. “I was expecting a lot of people but not this many,” said Mia Mencias, who visited the store with Kaden Roberts. “It was a lot, which is good.” Roberts said navigating the crowds became part of the experience. “Once we walked in we had to decide, like, OK, we’re going here, here, here,” Roberts said. “You kinda like weave through people and everything, but it’s been a lot of fun for sure. I mean there’s a lot of stuff and everything.” While Thursday’s grand opening focused on shopping and donations, Goodwill says the location’s long-term impact will extend beyond retail. The building includes space for a future Goodwill Opportunity Center, where community members will be able to access free career search services, employment readiness assistance and workforce development resources. The organization’s existing Cleveland store on Paul Huff Parkway will remain open, bringing Goodwill’s regional footprint to 17 stores across Southeast Tennessee and Northwest Georgia.
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