Nikki's Success

Nikki's Success Story

It was Nikki’s first day as a Goodwill employee. She always knew that she wanted a job centered on helping people, but she was still discovering exactly what kind of job that would be.

While attending orientation at the Goodwill Opportunity Campus that day, Nikki learned that Goodwill employs a team of mission integration specialists to support, equip, and empower Goodwill employees.

After she completed orientation, she met with Travis, her assigned Mission Integration Specialist. “During that meeting, I decided that I wanted to go to college to get a social work degree,” said Nikki. Travis shared information on how to apply for Tennessee Reconnect, a last-dollar scholarship that allows eligible adults to attend community or technical colleges tuition-free. Nikki completed the proper steps and received the scholarship. This fall, she began attending classes at Chattanooga State Community College!

“Nikki’s journey is a true example of what dedication and perseverance can achieve,” said Heather, Director of Retail Operations. “She began as a store associate at Goodwill in November of last year. Through her hard work, positivity, and commitment to excellence, she rose to a shift lead position and now serves as an assistant store manager. Nikki leads with heart, inspires those around her, and lives out Goodwill’s core values and guiding principles. Her story is just beginning, and her future is as bright as her impact on our mission.”

“Nikki is a determined and resilient individual who never stops striving to exceed expectations,” said Travis. “Her recent enrollment in college and advancement into a new management role are powerful milestones in her journey, and we’re excited to see what she’ll achieve next.”

Interested in working for Goodwill? Visit www.goodwillchatt.org/careers to view available positions.

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By Lora B • November 24, 2025

Burlington's Success Burlington recently collaborated with Goodwill Opportunity Centers in Chattanooga and Dalton to host a series of hiring events aimed at staffing Burlington store locations, including their new Fort Oglethorpe and Dalton stores. Burlington store managers Forrest Thomasson, Desmond Hubbard, and Carol Kambhampati shared that hosting hiring events with Goodwill proved to be significantly more desirable than holding hiring events at their own stores. “It was such a smooth process. Goodwill Opportunity Center staff members greeted applicants and made them feel welcome, which allowed us to focus on conducting interviews,” said Carol. Attendees were also invited to sign up for Goodwill’s free My Career Advisor online platform, which supports job seekers through every step of their career journey. The platform offers tools and resources for career exploration, resume building, training and education, and access to community resources. The collaboration between Burlington and Goodwill resulted in 132 job placements in our region. “Goodwill Opportunity Centers are a gold mine of a resource,” said Forrest. Desmond added, “I would definitely recommend that other employers reach out to Goodwill for hiring support.” Whether you're a job seeker or an employer in Southeast Tennessee or Northwest Georgia, Goodwill is here to help. Call (423) 629-2501 or visit www.goodwillchatt.org/missionservices.