Career Development | Goodwill Chattanooga

“I identify with Goodwill’s guiding principle that says, ‘Every time we touch a donation, something good should happen,’” said Katie, Goodwill Learning and Development Training Coordinator. For Katie, this “something good” is reflected not only in her own career growth, but in the success of the Goodwill team members she now trains.

Before working at Goodwill, Katie earned a degree in animal science and worked in several industries, including food services. After she and her family moved from Kentucky to the Chattanooga area, she stayed at home to care for her two children for several years. When she decided to return to the workforce, she faced a familiar challenge that many caregivers encounter: a gap in employment and uncertainty about where to begin.

“My mom is a store associate at a Goodwill in Kentucky, and she told me about all the wonderful opportunities there,” said Katie. “I thought since it is such a great thing, maybe I could be a part of it too.”

Katie applied for a position at the Goodwill store and donation center in Fort Oglethorpe, Georgia. Recognizing her potential, Christy, the Director of Retail Operations, offered her a shift lead position with clear opportunities for growth.

Later, Katie was promoted to Assistant Manager and then she was promoted to the Store Manager position at our new, much larger Fort Oglethorpe store.

While enjoying store leadership, Katie found herself drawn back to a skill she discovered earlier in her career, training others.

“When I worked in food services, I realized how much I enjoyed teaching and helping people grow. When I saw the Goodwill Learning and Development Training Coordinator job posting, it was truly an ‘aha’ moment.”

Katie now serves as our Learning and Development Training Coordinator and says the role feels like a perfect fit. She shared, “I’ve found my passion again.”

When you donate or shop at Goodwill, you’re doing more than decluttering or finding a great deal; you’re investing in people like Katie. Your support fuels career pathways and leadership development right here in our community. Our mission is to help people transform potential into opportunity, and our vision is a community where everyone can thrive. It’s more than Goodwill; it’s good work.

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Annual BRIDGE Retreat

By Lora B • September 30, 2026

2nd Annual BRIDGE Retreat

New VP of Engagement & Philanthropy, Jim Bartoo

September 24, 2026

Goodwill Industries of the Greater Chattanooga Area is pleased to announce Jim Bartoo as its new Vice President of Engagement and Philanthropy, joining the organization’s senior leadership team as Goodwill continues to grow its presence and mission impact across the region. A Chattanooga native, Bartoo brings more than 30 years of nonprofit leadership experience and a strong background in brand development, strategic fundraising, community engagement and storytelling. His career includes senior leadership roles with zoological organizations in Nashville and Columbus, Ohio, as well as earlier experience in television news production in Chattanooga. “Jim has spent his career connecting people to organizations and causes that matter,” said Gena Weldon, President and CEO of Goodwill Chattanooga. “His ability to build relationships, tell meaningful stories and bring people together around a shared purpose makes him a tremendous addition to our leadership team. As Goodwill continues to grow, we want to make sure our community understands not only what we do, but the impact made possible every day through their support.” As Vice President of Engagement and Philanthropy, Bartoo will lead an integrated approach to marketing, communications, public relations, philanthropy, advocacy and community engagement. He will focus on strengthening Goodwill’s relationships throughout the community, growing philanthropic support and more clearly connecting the organization’s retail operations with the mission they help make possible. A key part of that work will be telling the “story behind the store,” how donating and shopping at Goodwill help create opportunities for people through employment, training, education and other mission services. “I’m excited to return to my hometown and join an organization that has been part of this community for more than a century,” said Bartoo. “Goodwill has an incredible story to tell, and I look forward to helping more people understand the impact their donations, purchases, partnerships and philanthropic support can have in the lives of people throughout our region.” Bartoo’s appointment comes as Goodwill continues to expand its mission impact and capabilities across its 23-county service area in Southeast Tennessee and Northwest Georgia. For more than a century, Goodwill Chattanooga has worked to help people transform potential into opportunity, creating pathways to greater independence, employment, education and economic opportunity.